Help centre

The eight questions every class asks.

Almost every problem in an AI video class is one of these. Read the answer before you spend more credits repeating the same generation.

My generation failed but credits were taken. What now?

Check Space first — failed jobs sometimes still appear there. If the clip is genuinely missing, re-run it once; if it fails again, change the model rather than repeating the same prompt, and report it from the account menu.

Why does my character's face change between shots?

Because words alone cannot hold a face. Save one portrait as the reference and upload it as the source image for every shot, repeating the same physical description verbatim.

The video has no sound. Is that a bug?

No. Most modes output silent video unless you supply a voice track or use a model that generates native audio. Make the voice separately and lay it over the clip.

How long can one clip be?

It depends on the mode. Lip-sync avatar work runs longest; the cinematic video models produce a few seconds per generation. Build long pieces by cutting several short clips together.

How do I stop burning credits in class?

Iterate on stills, not video. Approve the whole storyboard at image cost, then generate motion once. Set a per-student credit budget for each assignment.

The text in my image is garbled.

Expected. Never ask a model for logos, labels or signage you care about — leave the space clean and add text in your editor.

Which aspect ratio should students use?

Decide before generating, because re-framing later crops the composition. 9:16 for social, 16:9 for YouTube and client delivery, 1:1 only for feed posts.

Can I use this work commercially?

Check the plan terms on the Digen site before you sell anything, and keep your own record of which shots are generated. Terms change; verify live rather than trusting a screenshot.

Community

Submitting work and getting feedback

Post the prompt with the clip

A clip without its prompt cannot be critiqued. Always submit both, plus which model and duration you used.

Critique the brief, not the taste

Ask whether the shot does the job it was briefed to do. That keeps feedback useful and impersonal.

Share what failed

Failed generations teach the room more than the successes. Post the bad take and the fix beside it.

About this academy

Written for 89studio.in AI students, by their instructor.

89studio runs AI design and AI filmmaking training. This site is the course material for the Digen AI unit: fifteen teaching modules, a prompt academy, camera and style references, twelve project briefs and five timetabled courses. It is not an official Digen AI publication — the product's interface, pricing and model line-up change frequently, so verify anything time-sensitive live before you teach it.